Quoting takes very much time in any freight forwarding business.
Reducing the time spent on responding to quote requests is not only a huge time saver, but will also greatly improve customer service, and help you win more business.
For many quote requests, the time it takes before a response is sent back can make or break the deal.
Features and Benefits
The time between receiving a quote request and responding to it, can win or lose the business. The benefits of using digital quoting are many.
How do we do it
The base is to keep your rate sheets updated at all times, and to upload them to your calculation tools.
If you offer a rate calculator your customer will type in the cargo details in the calculator form and generate a quote on the spot.
The calculations are made based on a number of formulas in the back end, capable of calculation more or less anything.
Extract the relevant text and data from subject line and the email body, and have the robot prepare the quote based on it.